F&Q

What is Electric Avenue corporate bikes?
Electric Avenue is Ireland’s private bike-share specialists. We deal with organisations who wish to lease electric bikes off of us to provide them to their staff members, club members or volunteers. Your organisation pays the costs of bikes and provides you with access to them and our app for free.

How do I download the app?
Simply go to the App Store or Google Play, whichever is compatible with your device and search for Electric Avenue Bikes.

How do I unlock a bike?
Unlocking an Electric Avenue bike is as simple as opening the app, tapping the “unlock” button at the bottom of the Map screen. Using your phone’s camera, you can scan the QR code located on the smart lock to unlock the vehicle.

Where am I allowed to ride?
Bikes should be ridden on the streets or in cycle lanes designated for bikes. Please do not ride on footpaths and remember to abbey all traffic laws.

Where am I allowed to park?
The bikes are kept at the designated area in your place of work. For employees taking a bike home please ensure to keep the bike stored indoors and use all security equipment provided for locking. Always be conscious of where you park the bike, treat it as though its yours!

What if there is an issue with a bike?
Our app has the ability to log a maintenance ticket. Scan the QR code to unlock the bike, click “Log a ticket” in the app and describe the issue. This will be sent to our mechanic and we can get it fixed as soon as possible.

Should I do a pre-ride check?
Yes. Do a visual inspection of the frame for structural damage, ensure tyres are inflated and pull brake levers to ensure adequate stopping power before to set off.

Have a question not answered here?
You may contact us at support@electricavenue-bikes.ie